Understanding Team Health
Listen to Lesson 1
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Lesson 1 Introduction to the Team Health Check Review
Why Team Health Matters
The day-to-day experience of work is shaped most by a person’s immediate leader. When teams have clarity, support, trust, and opportunities to grow, performance and sustainability follow. When those conditions are missing, pressure builds and people disengage or leave.
The challenge for many leaders is not intent, but visibility. Without clear signals, it’s hard to know what is helping your team perform well and what is quietly getting in the way.
The Team Health Check exists to solve that problem.
Three Enablers for Leading Healthy Teams
This course sits within a broader system designed to support leaders of people move from Boss to Coach:
THE WHY A Regular Team Health Check An ongoing measure of what matters most, so that your team care about their work
THE HOW Leverage Strengths Discover and leverage your unique talents and those of each team member
THE WHAT The 5 Coaching Conversations Switch from performance management to development with the 5 coaching conversations that drive increased levels of performance and results
This module focuses primarily on the WHY and how to use the Team Health data well.
What the Team Health Check Is
The Team Health Check provides a snapshot of how work is currently experienced across a team.
It takes less than five minutes to complete, but is designed to surface patterns that support deeper leadership reflection and better conversations.
The results are not answers. They are signals that help leaders and teams decide where to focus.
Before You Start
To get the most from this course you need to have completed a Team Health Check with your team (If not, get in touch to arrange one)
Some leaders complete the full course. Others jump straight to the report interpretation section. Both approaches work.
Course Objectives
By the end of this course, you will be able to:
Read and interpret Team Health Check results
Identify patterns that deserve attention
Facilitate a structured team debrief
Select one clear focus area and turn insight into action
The goal is clarity and momentum, not perfect scores.
Why This Matters
Team health doesn’t improve through slogans or one-off initiatives. It improves when leaders create space for honest conversation, listen carefully, and act consistently on what they hear.
Many surveys generate data but little action. This course is designed to help you do something different.
How to Use This Course
Each lesson includes:
To have the option to either read the content or Listen to an audio file or both
There are videos to Watch to explain concepts
There are articles to Read for in-depth explanation of concepts
An Activity to apply the learning
There are Optional resources for Activity, Read, Watch. These are not required for each lesson but can be helpful to deepen your understanding. These are shaded
The earlier lessons explain the thinking behind the model and may still be useful, but they are not required to work through the reports.
If you have already completed a Team Health Check and want to go straight to interpreting the results, you can move directly to the section Navigating the Team Health Check Reports.
To capture insights and actions
Use the Insight Summary tab in your Team Health Check workbook. This is where all observations, assumptions, and agreed actions should be recorded.
To access:
Go to www.jasonbiggs.nz
Select Members (top right)
Choose Team Health Check
Open Report
Download a local copy this will allow you to add your own notes
Navigate to the Insight Summary tab
Use this workbook throughout the course and during your team debrief to keep insights, decisions, and follow-up in one place.
Plan for around 90 minutes to complete the course, ideally in one sitting. Some leaders may take closer to two hours if they spend additional time reviewing their report.
You will have two weeks to work through the content. After this period, follow-up prompts and additional resources will be sent at 1-week, 1-month, and 1-year intervals to support reflection and follow-through.
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